Customer reviews aren’t just feedback—they’re social proof, SEO juice, and conversion fuel. If you’re running a WooCommerce store, enabling star ratings is one of the simplest ways to boost credibility and help shoppers make confident decisions.
Step 1: Enable Star Reviews in WooCommerce
From your WordPress dashboard:
- Go to WooCommerce > Settings
- Click the Products tab
- Scroll to the Reviews section
- Check these boxes:
- Enable product reviews
- Enable star rating on reviews
- Star ratings should be required, not optional
- Show “verified owner” label on customer reviews (optional but recommended)
- Click Save changes
This activates reviews storewide. To enable them per product:
- Go to Products > All Products
- Edit a product
- In the Product Data > Advanced tab, check Enable reviews
Your product pages will now display a review form with star ratings.
Step 2: Use Reviews to Build Trust and Drive Sales
Once reviews are flowing, here’s how to make the most of them:
Highlight Verified Reviews
Use the “verified owner” label to show which reviews come from real buyers. This adds credibility and filters out noise.
Moderate Strategically
From Products > Reviews, you can:
- Approve or unapprove reviews
- Reply to feedback publicly
- Mark spam or delete irrelevant content
Responding to reviews—especially negative ones—shows transparency and care.
Step 3: Optimize for SEO and UX
Star ratings can appear in Google search results if structured properly. To boost visibility:
- Use a plugin that adds schema markup for reviews
- Encourage detailed feedback with keywords
- Keep reviews fresh—older feedback can feel stale
Also, make sure your review section is mobile-friendly and easy to navigate.
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Star reviews aren’t just decoration—they’re decision-making tools. When implemented well, they turn hesitant visitors into loyal customers. So don’t just enable them—activate their full potential.